Our story

Bright Heart is a London-based tutoring agency and education consultancy.

We offer a more nurturing approach to tuition.

We work with families, local authorities and schools (we’re an accredited NTP provider) and help students who:

We provide in-person and online tuition and cover most subjects from primary to A-level.

We work with families, local authorities and schools (we’re an accredited NTP provider) and help students who:

We provide in-person and online tuition and cover most subjects from primary to A-level.

Bright Heart provides experienced, vetted and trained tutors that are carefully matched to students.

Tutors exemplify our heart-based ethos in all their tutoring. 

Most tutors have teaching experience in addition to tutoring experience. Tutors are provided with training from nasen (National Association of Special Educational Needs).

We introduce self-employed tutors to clients as an agent through our tutoring agency and provide tuition services to clients as a principal through our education consultancy.

Bright Heart provides experienced, vetted and trained tutors that are carefully matched to students.

Tutors exemplify our heart-based ethos in all their tutoring. 

Most tutors have teaching experience in addition to tutoring experience. Tutors are provided with training from nasen (National Association of Special Educational Needs).

We introduce self-employed tutors to clients as an agent through our tutoring agency and provide tuition services to clients as a principal through our education consultancy.

Special Educational Needs Student

Experienced team

Bright Heart has an experienced team, who are passionate about education. 

Tutor

Dr Ryan Stevenson - Co-founder & Director

Dr Ryan Stevenson

Co-founder & Director

Ryan is an experienced tutor who has taught maths and science in London schools

Ryan has taught GCSE Maths and Science and A-Level Chemistry in London schools and Chemistry at university level. He has tutored in London for the last 10 years, including many students with special educational needs (SEN) such as dyslexiadyspraxiaADHD, anxietyASCdyscalculia and health and emotional issues. He has delivered curriculums to home-schooled students and enjoys the unique perspectives and perceptions that each young mind may bring.

Ryan holds a PhD in Chemical Engineering from the University of Cape Town where he was also a tutor, with research carried out at Cambridge University and the University of Manchester. Further Post-doctoral studies were conducted at Cambridge University. During a period of investment banking in Amsterdam, Ryan earned a BSc in Politics and International Relations from the London School of Economics.

Ryan draws on this broad tutoring experience to screen tutors and ensure they embody the Bright Heart Approach. He uses his expertise to ensure that clients receive well-matched tutors and that tuition is effective. He continues to pursue his passion for education through providing selective tutoring at Bright Heart. Ryan has attended training courses provided by nasen and is a member of the Tutors’ Association. He has been a volunteer therapist at the London charity, Body and Soul, for the past 10 years and has worked on a large project to connect students with nature.

Simon McQueen CA(SA), CFA - Co-founder & Director

Simon has a background in private equity and tutored finance at university

Simon has a background in private equity with significant experience providing growth capital and strategic advice to small and mid-size companies.  He has board-level experience focused on strategy, corporate development and financial oversight.  Simon has experience tutoring university under-graduate students finance. He also ran a share investment game for 2 years encouraging secondary school students from a disadvantaged background to take an interest in the financial markets. 

Simon is a CFA charterholder and chartered accountant who holds a Bachelor of Business Science in Finance (1st class) and a B Com Honours in Accounting (1st class) from the University of Cape Town. Simon was recently awarded a

Simon draws on his commercial expertise to ensure that Bright Heart operates smoothly and is able to deliver the highest standards of service to its clients, students and tutors. He has attended training courses provided by nasen. Simon has a young daughter and son.

Simon McQueen director at SEN tutoring agency
Simon McQueen director at SEN tutoring agency

Simon McQueen CA(SA), CFA

Co-founder & Director

Simon has a background in private equity and tutored finance at university

Simon has a background in private equity with significant experience providing growth capital and strategic advice to small and mid-size companies.  He has board-level experience focused on strategy, corporate development and financial oversight.  Simon has experience tutoring university under-graduate students finance. He also ran a share investment game for 2 years encouraging secondary school students from a disadvantaged background to take an interest in the financial markets. 

Simon is a CFA charterholder and chartered accountant who holds a Bachelor of Business Science in Finance (1st class) and a B Com Honours in Accounting (1st class) from the University of Cape Town. Simon was recently awarded a

Simon draws on his commercial expertise to ensure that Bright Heart operates smoothly and is able to deliver the highest standards of service to its clients, students and tutors. He has attended training courses provided by nasen. Simon has a young daughter and son.

SEN agency director & education specialist

Senior Education Specialist & DSL

John is an experienced teacher and former head teacher

John is an experienced teacher with over 15 years of teaching experience. He has taught English and Spanish from primary to university level and tutored students in numerous subjects and was an SAT and Cambridge FCE tutor for several years. John has also been a head teacher, a position he used to implement many new extra-curricular activities to empower pupils. John became a Bright Heart tutor in 2018 and had a very positive impact on his students. He was appointed as a Director in January 2020 and became a full-time employee in April 2020. John is Bright Heart’s Designated Safeguarding Lead.

John holds a Master of Arts degree in Education, Concentration in Educational Leadership, from Framingham State University, Massachusetts (1st class) and a BA in Literature and Linguistics (1st class) from Universidad Nacional, Heredia. He is also a certified translator and interpreter and has worked with the U.S. State Department, UN, OECD, Pope Francis (via video conference), Nobel laureate economist Joseph Stiglitz and the President of Costa Rica.

John has vast experience tutoring students with special educational needs (SEN).  As an administrator, he has successfully managed and evaluated several programmes for the inclusion of students with special learning needs into mainstream classrooms. He has embraced the person-centred Bright Heart philosophy to instil in his students a love of learning and continues to tutor Bright Heart’s students. John draws on his wealth of teaching, tutoring and educational leadership experience to provide continuous professional development for tutors and to ensure that tuition programmes are designed and implemented to the highest standards.  John carries out student SEN / academic assessments using a holistic approach to address both academic and emotional needs. John is Bright Heart’s Designated Safeguarding Lead (DSL). He is the father of a young boy.

Dr Rosie Ingold - Senior Education Consultant

Rosie is a qualified teacher with pastoral and mentoring experience

Rosie has a background in education. She has worked in teaching and pastoral roles in schools across the UK. Rosie is passionate about ensuring all young people are holistically supported to fulfil their potential.

Rosie holds a PhD in Geography, a MA in Landscape and Culture (with Distinction), and a BA (Hons) in Geography (1st class) from the University of Nottingham. She trained as a secondary school Geography teacher at UCL Institute of Education in 2014/15 and obtained Qualified Teacher Status in 2015. She has also worked as a mentor to teachers working towards Qualified Teacher Status at international schools.

Rosie joined Bright Heart in 2022, following a rewarding six-year teaching career in both the state and private sectors. Rosie draws on her wealth of educational experience to ensure that students receive high-quality tuition from well-matched tutors. She is committed to providing friendly, empathetic, professional support to clients and tutors. She is a keen runner and hill-walker.

Rosie Ingold - Bright Heart Education Consultant
Rosie Ingold - Bright Heart Education Consultant

Dr Rosie Ingold

Senior Education Consultant

Rosie is a qualified teacher with pastoral and mentoring experience

Rosie has a background in education. She has worked in teaching and pastoral roles in schools across the UK. Rosie is passionate about ensuring all young people are holistically supported to fulfil their potential.

Rosie holds a PhD in Geography, a MA in Landscape and Culture (with Distinction), and a BA (Hons) in Geography (1st class) from the University of Nottingham. She trained as a secondary school Geography teacher at UCL Institute of Education in 2014/15 and obtained Qualified Teacher Status in 2015. She has also worked as a mentor to teachers working towards Qualified Teacher Status at international schools.

Rosie joined Bright Heart in 2022, following a rewarding six-year teaching career in both the state and private sectors. Rosie draws on her wealth of educational experience to ensure that students receive high-quality tuition from well-matched tutors. She is committed to providing friendly, empathetic, professional support to clients and tutors. She is a keen runner and hill-walker.

Victoria Hopkins - Education Consultant at Bright Heart Education SEN agency

Victoria Hopkins - Education Consultant

Victoria Hopkins

Education Consultant

Victoria is a qualified teacher with teaching and tutoring experience

Victoria graduated from Oxford Brookes University with a BSc honours degree in Psychology and Marketing. She then studied for a PGCE at the University of Hertfordshire, qualifying with distinction and gaining Qualified Teacher Status in 2013. Victoria worked as a primary school teacher for over 11 years. She was previously a head of year, subject lead, and mentored trainee teachers.

Victoria has worked in state and private schools and has a wealth of experience teaching children with special educational needs. Victoria ran her own tuition business for six years, working one to one with children from reception to year 7. Before teaching, Victoria worked in events and client relations for five years.

Victoria’s philosophy and understanding of how children learn best is based on valuing every child as an individual and creating a learning environment where all can flourish and reach their true potential. Victoria draws on her wealth of educational experience to ensure students receive high-quality tuition from well-matched tutors. She is dedicated to offering friendly, empathetic, professional support to clients and tutors. Victoria has a dog called Biscuit, with whom she enjoys long walks.

Geraldine Arnott - Tutor Manager

Geraldine is a former teaching assistant with tutoring sector experience

Geraldine graduated with a Bachelor of Arts from the Open University, studying English Literature and Child Psychology.

Before having her children, she worked as a teaching assistant at an all-boys secondary school in South West London. Working closely with children with special educational needs and providing nurturing support was a role that she immensely enjoyed.

In addition to her in-school experience, Geraldine has worked in the tutoring sector. Before joining Bright Heart, she supported the Director at another tutoring agency based in London.

Geraldine strives to provide an efficient and warm service to Bright Heart’s tutors and prospective tutors. She aims to deliver all tasks with a friendly, professional, positive approach. Geraldine has three school-aged children.

Geraldine Arnott - Tutor Manager & Client Support at Bright Heart
Geraldine Arnott - Tutor Manager & Client Support at Bright Heart

Geraldine Arnott

Tutor Manager

Geraldine is a former teaching assistant with tutoring sector experience

Geraldine graduated with a Bachelor of Arts from the Open University, studying English Literature and Child Psychology.

Before having her children, she worked as a teaching assistant at an all-boys secondary school in South West London. Working closely with children with special educational needs and providing nurturing support was a role that she immensely enjoyed.

In addition to her in-school experience, Geraldine has worked in the tutoring sector. Before joining Bright Heart, she supported the Director at another tutoring agency based in London.

Geraldine strives to provide an efficient and warm service to Bright Heart’s tutors and prospective tutors. She aims to deliver all tasks with a friendly, professional, positive approach. Geraldine has three school-aged children.

Client Manager - SEN tutoring agency, Bright Heart Education

Jenny Donovan - Client Manager

Jenny Donovan

Client Manager

Jenny has significant SEND experience, both as a parent advocate and personally

Jenny studied International Hotel and Business Management and holds a BA(Hons) from South Bank University. She spent many years in hospitality management and has managed large-scale events, high-end restaurants, hotels and venues, and some of London’s notable historic buildings. Jenny’s excellent management skills led her to move into project management and later business coaching at Shell UK.

More recently, Jenny took time from her successful career to focus on her child, who developed a range of complex special educational needs. Jenny’s lived experiences navigating the challenges of the UK SEND educational system motivated her to teach herself every detail of SEND legislation relentlessly. Armed with a thorough working knowledge of SEND and her project management and coaching skills, Jenny elected to help other parents facing similar challenges to her own. Jenny worked as a SEND family and parent advocate for the last five years before joining Bright Heart.

Jenny is passionate about helping parents navigate the complex UK SEND system. She encourages families to work in partnership with local authorities, where appropriate, to facilitate and achieve their goals for their children. Jenny will draw on her wealth of experience in management and as a SEND parent advocate to deliver a high-quality professional and empathetic service to Bright Heart’s clients.

Caoimhe Garvey – Client Support

Caoimhe is a former teaching assistant with tuition sector experience

Caoimhe (pronounced “Kweeva”) holds a BA Honours degree in Spanish and French from University College Cork and a Master of Arts degree in Musical Theatre Performance from Mountview Academy of Performing Arts in London.

Caoimhe has previously performed in various professional theatre productions in Ireland and the UK. She has also previously worked as a teaching assistant in various schools and nurseries in London, providing SEN support for students. She loves teaching and still teaches performing arts to students of all ages.

In addition to her teaching experience, Caoimhe has previously worked in an operations role within a large online tutoring company, ensuring that students and parents felt listened to and supported. She also has more recent office administrator experience. Caoimhe understands that there is no one-size-fits-all approach to tutoring and strives to provide a warm, positive, and supportive experience for Bright Heart’s clients.

Caoimhe is originally from Ireland and enjoys the outdoors, especially walking, exploring and finding new adventure activities with her husband.

Bright Heart Education Client Support
Bright Heart Education Client Support

Caoimhe Garvey

Client Support

Caoimhe is a former teaching assistant with tuition sector experience

Caoimhe (pronounced “Kweeva”) holds a BA Honours degree in Spanish and French from University College Cork and a Master of Arts degree in Musical Theatre Performance from Mountview Academy of Performing Arts in London.

Caoimhe has previously performed in various professional theatre productions in Ireland and the UK. She has also previously worked as a teaching assistant in various schools and nurseries in London, providing SEN support for students. She loves teaching and still teaches performing arts to students of all ages.

In addition to her teaching experience, Caoimhe has previously worked in an operations role within a large online tutoring company, ensuring that students and parents felt listened to and supported. She also has more recent office administrator experience. Caoimhe understands that there is no one-size-fits-all approach to tutoring and strives to provide a warm, positive, and supportive experience for Bright Heart’s clients.

Caoimhe is originally from Ireland and enjoys the outdoors, especially walking, exploring and finding new adventure activities with her husband.

SEN Agency Tutor Support - Harris

Harris Iqbal - Tutor Support

Harris Iqbal

Tutor Support

Harris is an experienced tutor who has taught maths in London schools

Harris has a passion for teaching, having tutored since the age of 16 when he mentored fellow GCSE students at his school. This experience led Harris to volunteer to teach disadvantaged students in South Africa, which built a good foundation for his tutoring and further developed his love of teaching. Harris became a Bright Heart maths tutor in 2018 and has had a very positive impact on his students. Harris won the award for Best Special Needs Tutor at the 2023 National Tutoring Awards, organised by The Tutors Association.

In addition to his tutoring, Harris works with Bright Heart on a part-time basis to help support its tutors. He draws on his wealth of tutoring experience to provide an excellent service to his fellow tutors and also helps with tutor recruitment. Harris holds a BSc in Mathematics (2:1) from Brunel University London.

Harris understands the competitiveness of a classroom can be daunting to an individual and has always encompassed Bright Heart’s person-centred approach. Harris has worked with many students with special educational needs, including dyslexiadyspraxiaADHD, anxietyASCdyscalculia and health and emotional challenges.

Harris Iqbal - Tutor Support

Harris is an experienced tutor who has taught maths in London schools

Harris has a passion for teaching, having tutored since the age of 16 when he mentored fellow GCSE students at his school. This experience led Harris to volunteer to teach disadvantaged students in South Africa, which built a good foundation for his tutoring and further developed his love of teaching. Harris became a Bright Heart maths tutor in 2018 and has had a very positive impact on his students. He has also taught as a maths intern at Queen Elizabeth Grammar school, providing one-to-one support, planning lessons, and organising events at the school.

In addition to his tutoring, Harris works with Bright Heart on a part-time basis to help support its tutors. He draws on his wealth of tutoring experience to provide an excellent service to his fellow tutors and also helps with tutor recruitment. Harris holds a BSc in Mathematics (2:1) from Brunel University London.

Harris understands the competitiveness of a classroom can be daunting to an individual and has always encompassed Bright Heart’s person-centred approach. Harris has worked with many students with special educational needs, including dyslexiadyspraxiaADHD, anxietyASCdyscalculia and health and emotional challenges.

SEN Agency Tutor Support - Harris
SEN Agency Tutor Support - Harris

Jacqui Mackway-Wilson - Social Media Manager

Harris Iqbal

Tutor Support

Harris is an experienced tutor who has taught maths in London schools

Harris has a passion for teaching, having tutored since the age of 16 when he mentored fellow GCSE students at his school. This experience led Harris to volunteer to teach disadvantaged students in South Africa, which built a good foundation for his tutoring and further developed his love of teaching. Harris became a Bright Heart maths tutor in 2018 and has had a very positive impact on his students. He has also taught as a maths intern at Queen Elizabeth Grammar school, providing one-to-one support, planning lessons, and organising events at the school.

In addition to his tutoring, Harris works with Bright Heart on a part-time basis to help support its tutors. He draws on his wealth of tutoring experience to provide an excellent service to his fellow tutors and also helps with tutor recruitment. Harris holds a BSc in Mathematics (2:1) from Brunel University London.

Harris understands the competitiveness of a classroom can be daunting to an individual and has always encompassed Bright Heart’s person-centred approach. Harris has worked with many students with special educational needs, including dyslexiadyspraxiaADHD, anxietyASCdyscalculia and health and emotional challenges.

How it started

Ryan witnessed first-hand – both teaching and tutoring for some of London’s top agencies – the lack of individual care and attention provided to students. 

Simply put, there was too much focus on the mind and short-term academic goals. This failed to acknowledge the needs of the heart to realise long-term potential. The former, imbalanced approach was especially problematic for students with special needs and those lacking in confidence or motivation.”

Ryan found that by acknowledging the whole person first and any challenges they may have, the mind would naturally follow. The benefits of this approach were demonstrated by the exam results his students achieved and their improved motivation for learning. Read more about Ryan’s tutoring ethos in this article published in the nasen Connect magazine.

Bright Heart was established to replicate Ryan’s successful approach to private tuition.

Our Philosophy

We call our tutoring methodology the Bright Heart Approach. It is a more nurturing approach, which puts into practice what we have observed across many students. It is based on our experience that effective tutoring connects on a deeper level than focusing purely on intellectual abilities. This leads to longer term stability and success.

We ensure our tutors are suitably prepared to meet student’s unique learning needs. Our training relationship with nasen helps to achieve this.

We believe that establishing good rapport with students is essential for successful tuition. Students therefore receive a trial lesson to ensure their tutor is a great match.

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Our Mission

Our Ethos

Smiling student teenager leaning head on stack of books