Speak to our friendly client team by calling 0208 064 3800, chatting online, emailing hello@brightheart.co.uk or filling out our enquiry form.
We work with many families, local authorities and schools. We also work with select companies.
We offer flexible options depending on the needs and preferences of each family:
1. Home Tuition: Tuition can take place in the comfort of your own home. We require a parent or legal guardian be present at home during sessions for students under 18 or vulnerable adults.
2. Online Tuition: We provide online tuition through secure platforms. We require a parent or legal guardian to be present at home during online sessions for students under 18 or vulnerable adults.
3. Public Spaces: Tuition can also be arranged in public institutions, such as libraries. In such cases, tutors ensure that the staff at the location are informed and aware of the sessions taking place.
4. At School: We can provide tuition at school, working collaboratively with your child’s teachers to arrange this.
Bright Heart provides tutoring services across multiple regions:
1. In-person Tuition: We offer in-person tutoring to families in Greater London and parts of Surrey and select surrounding areas. Availability may vary depending on your location and the student’s specific needs.
2. Online Tuition: Our online tuition services are available nationwide and internationally. This allows us to reach students across the UK and beyond, ensuring access to our specialised support wherever you are located.
We offer personalised tutoring in a wide range of subjects, including:
We offer tutoring across a wide range of levels to support students of various ages, educational stages, and learning needs. Our experienced tutors provide tailored support for the following levels:
Our approach is tailored to each student’s needs, focusing on a nurturing environment that builds confidence, academic ability, and independent learning skills at all levels.
After you make an enquiry, our client team will gather initial information to understand your child’s needs and assess if we can support your child. If so, we then reach out to our tutors to see if a suitable tutor is available. Our client team will keep you updated on our progress. We also offer a free consultation with an education consultant to understand your child’s unique needs and learning preferences.
After the consultation, if we have a suitable tutor, we will propose a tutor who matches your child’s needs.
Following registration, the tutor will call you to introduce themselves and arrange for a refundable trial lesson.
For more information on this process please visit our How It Works page or contact us directly.
At Bright Heart, we use a carefully considered matching process to pair your child with the most suitable tutor. Our education consultants assess each child’s needs, strengths, and personality, along with the desired subject focus and any SEN requirements. We prioritise assigning tutors who align well with your child’s learning style and educational goals.
Additionally, our tutors undergo thorough training in the Bright Heart Approach, ensuring they can offer a nurturing and supportive environment that promotes academic growth and personal development.
We believe that our team is best placed to recommend a tutor for a particular student. We meet all our tutors in person and get to know them, and take considerable time to understand the needs of each of our students. We, therefore, believe that the education consultant assigned to oversee a particular provision should therefore be responsible for proposing a tutor for a particular student, and not parents based purely on a tutor profile on a website. This approach has resulted in many satisfied clients and industry awards.
This varies depending on a few factors, including whether online or in-person, location, scheduling flexibility, frequency of sessions, and your child’s specific needs. We can usually complete this process within a week if we have an available tutor, but if we need to specifically recruit a tutor to meet your needs, this process will naturally take longer. Our client team will keep you updated on progress.
We would much rather provide a high-quality tutor that is an excellent match for your child than rush this process. Unfortunately, due to the high demand for our tutors, we are not always able to provide a tutor to meet every tuition request.
The frequency of tutoring sessions is tailored to your child’s needs, goals, and circumstances. Our education consultants will discuss tutoring frequency with you.
We structure tutoring sessions based on your child’s specific needs. For in-person tutoring, we require a minimum of 1 hour for a session.
The Bright Heart Approach centres on nurturing the whole student, not just their academic abilities. We focus on creating a trusting and safe learning environment where students feel understood and supported, which allows them to engage more confidently in their learning. We have received industry recognition for our unique approach (see Awards). Our commitment to combining heart-based, person-centred learning with high-quality academic support has helped many students both academically and personally.
Bright Heart makes tracking progress straightforward and transparent.
Each student has an Individual Learning Plan (ILP) with SMART academic and SEMH (social, emotional and mental health) targets. Attendance and engagement are tracked, with lesson reports provided after each session.
Lesson reports include tracking student engagement and whether academic and SEMH targets per the ILP are on track. Reports also cover learning objectives, description of the session, comments about the session, comments about the student, comments on lesson outcomes, and comments if issues with engagement or targets are flagged. ILPs are updated periodically to track progress against targets.
ILPs and lesson reports are all reviewed by the assigned education consultant, with appropriate follow-up action taken where necessary. These reports are accessible through our secure tuition management platform, TutorCruncher, allowing you to monitor your child’s progress.
Fees vary based on the tutor’s experience and qualifications, and will be clearly indicated in a tutor proposal.
In-person rates start from £68 per hour, including VAT (£56.67 ex VAT), and online rates start from £47.40 per hour, including VAT (£39.50 excluding VAT).
We also offer homeschooling discounts, depending on hours of tutoring required – please contact our client team for more information.
Online rates for international clients start from £43.80 per hour.
Our rates include the cost of tutoring and oversight provided by the education consultant assigned to oversee the tutoring provision. All our education consultants are experienced UK-qualified teachers.
Yes, the registration fee is £60 for parents, including VAT. This grants life-long family access to our tutoring services.
This fee is payable if you elect to proceed with a proposed tutor and is fully refundable if you do not wish to continue with Bright Heart following the initial refundable trial lesson.
Yes, Bright Heart Education charges VAT on all of its services. Its VAT registration number is 370137224.
The trial lesson is a 1-hour initial session to help determine if the tutor is a good fit for your child. If you decide not to continue with the tutor after this session, you won’t be charged for the first hour. If the trial exceeds 1 hour and you choose not to proceed, you will be billed for any additional time.
Yes, if the initial tutor is not a good fit, you can request an alternative. We will provide additional tutor proposals until we find a suitable match or advise if we cannot meet your specific requirements.
You can decline to continue with a tutor following a trial lesson without notice. After that, we ask that parents provide a 1-week notice period if they wish to stop tutoring. Tutors are asked to provide at least 2 weeks’ notice to stop tutoring.
Here is a summary of the awards Bright Heart has achieved:
2025
2024
2023
2022
2021
2020
These awards reflect Bright Heart’s commitment to high-quality tuition, especially in supporting students with special educational needs.
Fees are charged at the rate specified in the tutor proposal. If you wish to continue after the trial lesson, Bright Heart provides an initial package covering a minimum of 4 hours of tuition. Payment for this package is required before further tuition. After this, you may purchase additional packages in blocks of 4 or more hours or choose monthly billing via direct debit for 8+ hours per month.
Our friendly client team will send your credit requests when you account balance has been used up so that you can purchase more lessons, and we are here to answer any billing questions. You can contact the team with any billing questions by emailing accounts@brightheart.co.uk or calling Caoimhe (pronounced “Kweeva”) at 0208 064 3800.
We will send you a monthly invoice early each month (typically by the 5th working day), showing how many lessons you had in the preceding month and the cost of those lessons. We will also send lesson reports at the same time for each lesson to help you keep track. We will also indicate if any money is owed for those lessons or if the costs have been fully covered by your lesson packages purchased.
Our client team can also send you a statement of account upon request. You can contact the team to request this by emailing accounts@brightheart.co.uk or calling Caoimhe (pronounced “Kweeva”) at 0208 064 3800.
Unused hours from a purchased lesson package (except the initial package) can be refunded upon request if they have not expired (a package is typically valid for 6 months). However, we do not typically offer refunds for unused hours within the initial package, except under limited circumstances at our discretion. You can contact the team to request a refund by emailing accounts@brightheart.co.uk or calling Caoimhe (pronounced “Kweeva”) at 0208 064 3800.
After each tuition session, tutors provide lesson reports through our tuition management system, TutorCruncher. Parents can log in securely to access feedback on their child’s progress, and tutors are also available to discuss feedback if needed. Bright Heart also emails parents all lesson reports for the month early in the following month (typically by the 5th working day).
Parents or legal guardians are encouraged to provide a quiet, distraction-free space for tutoring. If tutoring occurs at home, a guardian should be present unless the student is over 18 and not considered vulnerable. Parents should also ensure that students have the necessary materials, have completed any homework, and are respectful and attentive during lessons.
Lessons cancelled less than 24 hours in advance may still be charged. If the tutor is late, they may stay longer to make up the time, or the session cost will be reduced. Please share planned holidays and notify tutors of any schedule changes with reasonable notice.
Bright Heart has in place stringent recruitment policies to ensure that it recruits tutors with the necessary professional competencies. This includes detailed screening, and interviewing, including scenario-based questions, and background checks.
As part of our safer recruitment practices, we also conduct enhanced DBS checks (see next question), reference checks, identity verification, prohibition from teaching checks (if applicable), qualification verifications, online checks and checks on the tutor’s right to work in the UK. For tutors who have lived or worked outside of the UK, we perform additional checks to verify their background, such as obtaining police clearance certificates or equivalent documentation from relevant countries.
We also meet all our tutors in person prior to them tutoring.
You can read our safer recruitment policy for more details of the comprehensive process we employ to ensure that we work with tutors that are suitable to work with children.
Our policy on DBS (Disclosure and Barring Service) checks for tutors is that every tutor must hold an Enhanced DBS check with a check of the children’s barred list less than 12 months old before starting any tutoring assignment. This level of check provides details of any criminal convictions, cautions, warnings, or reprimands, including any information relevant to working with children.
We require that tutors either obtain a new Enhanced DBS certificate annually or register for the DBS Update Service, which allows us to check the status of their certificate on an ongoing basis.
Bright Heart carefully monitors the age of tutors’ DBS checks on its single central record.
Tutors are required to adhere to our safeguarding policies and notify us of any changes in their DBS status immediately. We monitor all safeguarding incidents closely and maintain open communication with tutors regarding any updates to safeguarding practices or requirements.
All tutors undertake safeguarding induction training (including Prevent) and annual third-party safeguarding refresher training through the Safeguarding Network covering Keeping Children Safe in Education, Part 1, and must pass related tests. Tutors receive periodic additional in-person safeguarding training and broadcasts.
In addition, all tutors must complete a person-centred / SEN training course produced exclusively for Bright Heart by the National Association of Special Educational Needs (Nasen), and pass a related test. Nasen also provides an annual in-person training workshop for tutors.
Tutors are also all provided with access to free continual professional development (CPD) through Bright Heart’s subscription to TES Develop.
Tutor training is also recorded on our single central record.
Our tutors are selected through a rigorous process designed to ensure they meet high academic and professional standards, and are equipped to deliver compassionate, effective tuition in line with the Bright Heart Approach.
At a minimum, a Bright Heart tutor must have 12 months of relevant teaching or tutoring experience in the UK, hold a university degree or be actively studying towards a degree, and have special educational needs (SEN) experience and a passion for tutoring students with SEN. Most of our tutors have vastly more experience, with many holding teaching and / or SEN qualifications.
We will clearly set out a tutor’s experience and qualifications when we send a tutor proposal.
We are committed to maintaining the highest standards in tutoring, as outlined in our Quality Policy. To ensure that our tutors deliver excellent, impactful, and engaging tuition, we follow a comprehensive vetting, training, and quality assurance process:
By following these structured measures, Bright Heart ensures that our tutors are equipped, motivated, and consistently delivering the highest standards of tuition for every student.
Bright Heart has a Designated Safeguarding Lead (DSL), Carol Minkoulou to manage any safeguarding concerns. She is supported by two Deputy DSLs – Dr Ryan Stevenson and Dr Rosie Ingold. Tutors are required to follow our Safeguarding Policy, which prioritises the welfare of students. Parents should inform the DSL immediately if any safeguarding concerns arise. Please refer to our safeguarding page for further information.
Bright Heart specialises in supporting students with a wide range of Special Educational Needs (SEN). Our experienced tutors are trained to work with students who have conditions such as:
We provide individualised support, creating a nurturing environment to address each student’s unique challenges and strengths. Our tutors use specific strategies and resources to enhance learning and build confidence, ensuring a positive and effective tutoring experience.
Bright Heart offers personalised homeschooling provisions tailored to each child’s unique educational needs. After an initial enquiry discussion and consultation with one of our educational consultants, we assess the student’s academic level, learning style, and personal needs. We then design a structured learning plan, which may include a combination of core and elective subjects, taught by experienced tutors. Lessons can be scheduled flexibly to suit the family’s routine and can take place either in-person or online. Our tutors regularly update parents on progress, and we ensure that the provision meets both academic goals and any specific requirements (e.g., aligned with the National Curriculum or preparation for exams). Throughout the process, we maintain regular communication with families to adapt and refine the plan as needed.
Yes, Bright Heart offers residential tutoring as an option for families seeking intensive, in-home academic support for their child. Residential tutoring is especially beneficial in situations where students need focused, immersive learning experiences, whether for exam preparation, homeschooling support, or during holiday periods to catch up or get ahead in their studies.
Here’s how it works:
1. Initial enquiry and consultation: Following an enquiry to discuss your needs with the client team, we will arrange a consultation with an education consultant to better understand your child’s specific academic and personal needs. We review relevant documents, assess any special educational needs, and discuss the learning goals to tailor the residential tuition program.
2. Tutor selection: Based on your child’s needs, we select an experienced, qualified tutor.
3. Customisable schedule: We work with families to create a flexible tutoring schedule that fits the student’s routine and goals. The duration and frequency of sessions can be customised to suit your needs, whether it’s for a few days, a week, or a more extended period.
4. Individual Learning Plan (ILP): The tutor will develop a tailored Individual Learning Plan to guide the tuition and track progress. The ILP is based on the student’s unique strengths, challenges, and goals and is updated to ensure continued growth and adaptation.
5. Progress Monitoring: Throughout the residential tutoring period, the tutor provides regular updates and lesson reports. We work closely with parents to ensure satisfaction and track the student’s progress, making adjustments as needed.
6. Location Flexibility: Residential tutoring can be arranged in various locations, whether in the family home or a suitable location like a holiday residence. This flexibility enables families to maintain their routines while ensuring a stable and productive learning environment for the student.
If you’re interested in residential tutoring or would like more information, please contact us to discuss your needs and learn how we can provide a customised, supportive solution for your child.
Yes, Bright Heart offers tutoring services for international clients, and has worked successfully with clients in Asia/Middle East, Europe, North America and Africa. We understand that students around the world may benefit from high-quality, nurturing tuition, especially when local options may not provide the specialised support they need. Our online tutoring platform makes it easy to connect students with experienced tutors, wherever they are located.
If you’re interested in arranging tutoring for your child internationally, please contact us to discuss your specific requirements and how we can tailor our services to support your child’s learning.
We integrate tuition into Education, Health, and Care Plans (EHCPs) by working closely with local authorities, schools, and parents. Our education consultants and tutors review each EHCP to understand the student’s specific needs. Tutors then design lessons tailored to meet these objectives, ensuring that all tutoring activities align with the broader goals outlined in the EHCP. Regular updates and reports are provided to ensure consistent communication and goal alignment across all parties.
Bright Heart specialises in complex cases involving multiple learning difficulties. We begin with an in-depth consultation to understand the student’s needs, strengths, and goals. Our tutors are skilled in adapting lessons to address a wide range of learning challenges, including ADHD, autism, dyslexia, and other co-occurring conditions. Using the Bright Heart Approach, we create a supportive, individualised learning environment that promotes gradual progress in academic, social, and emotional development. Ongoing assessments and personalised adjustments ensure that each student receives comprehensive support tailored to their unique situation.
If a student is not progressing as expected, we follow a structured response process. First, the tutor will review the student’s Individual Learning Plan (ILP) and assess any potential barriers to learning, adjusting the approach as needed. Our education consultants work closely with the tutor, and, if appropriate, with the family or school to ensure that new strategies are aligned. We may also consult additional specialists or adapt learning objectives if the challenges persist, ensuring a supportive, solution-oriented approach to the student’s needs.
You can trust Bright Heart with your tutoring needs for several reasons:
Our commitment to a heart-based, person-centred approach ensures that each student receives the support and encouragement needed to thrive academically and personally.
Bright Heart supports LAs seeking Alternative Provision (AP) for students with SEN, mental health or medical needs, those excluded from school, students needing Education Other Than at School (EOTAS) packages, and those transitioning into adulthood.
LAs can contact our team at councils@brightheart.co.uk, call Jenny directly on 0208 064 3800, or complete our online enquiry form to initiate support. We also have a Student Referral Form for more detailed information.
Yes, Bright Heart has supported over 150 students at 25 local authorities over the last 3 years. Our established partnerships reflect our reliability and success in delivering tailored SEN support
Setting up tuition with Bright Heart involves a simple, collaborative process. We conduct an initial consultation to understand the student’s needs, educational goals, and any specific challenges or requirements. We speak to all relevant stakeholders, including parents and case workers. Our education consultants carefully review EHCPs and other relevant documentation.
Based on this, we carefully match the student with a qualified tutor who aligns with their academic needs and personal learning style. After this match is approved, the tutor arranges an introductory session with the student to build rapport and begin setting a tailored learning plan. Ongoing feedback and progress reports ensure that tuition remains aligned with the student’s objectives and needs.
Yes, we provide tuition for students in care and those in alternative education settings. We work closely with local authorities, schools, and care organisations to design individualised tutoring programs that fit each student’s unique needs and environment. Our tutors are experienced in working with students from various backgrounds and are trained to offer supportive, person-centred learning. Each student’s safety, educational goals, and emotional well-being are our top priorities.
Each student has an Individual Learning Plan (ILP) with SMART academic and SEMH targets. Attendance and engagement are tracked, with lesson reports shared after each session. Education consultants review these reports and adjust strategies as needed.
We can provide detailed progress reports to local authorities depending on requirements. These reports include academic and social-emotional updates and are aligned with each student’s individual learning plan (ILP). Our reports are designed to give a clear picture of the student’s achievements and areas needing additional support, ensuring that all stakeholders are informed and can support the student’s educational journey.
Yes, our Education Consultants attend annual review meetings.
We help students develop life skills such as study techniques, emotional regulation, and preparation for post-16 pathways. Transition goals are set in each ILP, and we offer practical support with exam arrangements and positive destination planning.
We adhere to a stringent safer recruitment policy, conduct quality assurance reviews with partner LAs, and comply with the AP Quality Toolkit standards. Additionally, we meet all tutors in person, conduct risk assessments, and provide safeguarding and Nasen training.
We provide interim education for students without current school placements and supplementary tuition for those requiring an EOTAS package. Our education consultants oversee each provision to ensure continuity and effectiveness.
Yes, we have successfully implemented community-based learning for students who benefit from practical applications of literacy, numeracy, and life skills, as highlighted in our case studies.
We use secure platforms such as Egress for confidential communications and comply with data protection policies to protect student data.
Bright Heart Education maintains comprehensive insurance coverage with Hiscox to ensure our clients’ peace of mind. Our policies include:
In addition, we maintain Cyber and Data Protection Insurance and Legal Protection Insurance.
Bright Heart partners with schools to deliver specialised tutoring services, offering flexible and comprehensive solutions tailored to school environments and student needs. Our services for schools include:
Exam Preparation: Our tutoring helps students prepare for key exams such as 11+, GCSEs, and A-Levels, including preparation for common entrance exams and assessments for selective schools.
Schools can contact our team at schools@brightheart.co.uk, call Jenny on 0208 064 3800, or complete our online enquiry form to initiate support.
Setting up tuition with Bright Heart involves a simple, collaborative process. We conduct an initial consultation to understand the pupils’ needs, educational goals, and any specific challenges or requirements. We also take the time to understand the school’s culture and review pupil documentation. Based on this, we carefully match the pupils with qualified tutors who align with their academic needs and personal learning styles. After this match is approved, the tutor arranges an introductory session with the pupils to build rapport and begin setting a tailored learning plan. Ongoing feedback and progress reports ensure that tuition remains aligned with the pupils’ objectives and needs.
Yes, Bright Heart has supported over 1,250 pupils at 60 schools over the last 3 years. Our established partnerships reflect our reliability and success in delivering tailored SEN support. We were an accredited Tuition Partner under the National Tutoring Programme (NTP) from December 2021 to August 2024.
Yes, collaboration with teachers is an integral part of our approach. Our tutors are trained to communicate effectively with teachers to align tutoring with the student’s school curriculum, goals, and current progress. Through ongoing discussions and shared learning objectives, we ensure that tutoring complements classroom instruction, addressing any specific areas of difficulty and reinforcing key concepts to create a unified educational experience.
For students with behavioural challenges, we tailor our tuition to provide a supportive, structured environment. Tutors trained in the Bright Heart Approach use patience, empathy, and clear boundaries to create a sense of security. Lessons incorporate frequent breaks, positive reinforcement, and adaptable tasks to meet students where they are emotionally and behaviourally. By fostering trust and adapting learning activities, we help students gradually build focus, self-esteem, and resilience, enabling them to thrive academically over time.
No, Bright Heart is not registered with the DfE as it does not operate as a school or online school.
However, it is a corporate member of The Tutors’ Association and was an accredited tuition provider under the DfE’s National Tutoring Programme (NTP), which ended in August 2024. Bright Heart has also passed quality assurance reviews with many local authority clients.
We conduct an in-depth assessment to understand each student’s needs, then assign a suitably qualified and experienced tutor following a safer recruitment process. Trial lessons are fully refundable to ensure a positive match.
Bright Heart has a Quality Management System that aligns with ISO9001:2015 standards and regularly publishes a quality policy. We completed annual quality reviews as an NTP Tuition Partner, covering organisation, safeguarding, and provision quality.
After a consultation to understand the school’s needs, Bright Heart provides well-matched tutors who can work alongside school staff to support students effectively.
Each student has an Individual Learning Plan (ILP) with SMART academic and SEMH targets. Attendance and engagement are tracked, with lesson reports shared after each session. Education consultants review these reports and adjust strategies as needed.
Tutors are thoroughly vetted, including background checks and interviews, and receive training from Nasen. They adhere to safeguarding policies to ensure student safety.
Yes, Bright Heart specialises in various SEN areas, including ADHD, autism spectrum condition (ASC), dyslexia, and more, offering tailored strategies to support each student’s unique needs.
Bright Heart is dedicated to the safety and welfare of all children and young people. We implement comprehensive safeguarding policies and procedures, ensuring all staff and tutors prioritise student safety in every interaction.
Our safeguarding team includes experienced professionals: Carol Minkoulou (DSL), Dr. Ryan Stevenson (Deputy DSL), and Dr. Rosie Ingold (Deputy DSL), all with current Level 3 DSL and Prevent Duty training.
Each provision includes risk assessments covering general risks and the learning environment, lesson-by-lesson attendance and engagement monitoring, and regular communication with parents/carers. Any issues are escalated to the safeguarding team.
We follow a strict safer recruitment process, including Enhanced DBS checks with barred list screening, professional references, qualifications verification, and interviews. Tutors must also complete safeguarding training and adhere to Bright Heart’s Safeguarding and Child Protection Policy.
Tutors undergo safeguarding induction training, annual refresher training, and periodic in-person and online updates. Training covers essential topics, including Prevent Duty and safer recruitment.
We work closely with schools, Pupil Referral Units (PRUs), and local authorities to address safeguarding concerns requiring joint action. Our safeguarding team attends regular meetings to coordinate with all stakeholders and ensure prompt responses.
Safeguarding policies are reviewed and updated annually, usually in September, to align with legislative changes and the latest “Keeping Children Safe in Education” guidance. The safeguarding log is regularly reviewed by Bright Heart’s board of directors.
We maintain a detailed Risk Management Overview for safeguarding, which includes a risk register and outlines our safeguarding risk mitigation strategies. The DSL records all safeguarding incidents in a log, which is reviewed frequently by our board to ensure accountability.
All staff involved in recruitment receive safer recruitment training. Our recruitment process includes enhanced background checks and adherence to our Safer Recruitment Policy. We maintain a single central record tracking safer recruitment checks, training, and DBS status.
Tutors should have a strong academic record, a minimum of 12 months UK tutoring and/or teaching experience (including SEN experience) and hold a University degree or be studying towards one. In addition, tutors should have excellent spoken and written English. Most importantly, tutors should share our ethos and be passionate about helping our students achieve their potential.
Working with Bright Heart offers tutors a rewarding, supportive, and impactful environment. Here’s what sets us apart:
1. A Person-Centred Approach: At Bright Heart, we focus on nurturing the whole student, building rapport and self-confidence to create a foundation for effective learning. Tutors are encouraged to make meaningful connections with their students, aligning with our “Bright Heart Approach” that emphasizes trust and self-belief as a pathway to academic success.
2. Special Educational Needs (SEN) Expertise: We’re an award-winning, SEN-focused tutoring service, and we provide training and resources to help tutors confidently support students with ADHD, autism, dyslexia, and other learning differences. With this training, you’ll be equipped to make a genuine difference in students’ lives.
3. Ongoing Training and Development: We offer structured training through our Nasen course on special educational needs and safeguarding policies, as well as ongoing CPD opportunities via TES Develop. Bright Heart is committed to helping you grow professionally and build valuable skills that enhance your tutoring practice.
4. Professional Support and Resources: Our team provides detailed briefing notes, support with lesson planning, and access to our education consultants for additional guidance on individual cases. You’ll also benefit from our tuition management system, TutorCruncher, which streamlines lesson reporting, scheduling, and client communication.
5. Flexible Work Environment: Tutors at Bright Heart can choose between in-person and online sessions, and we strive to match students based on your location, availability, and teaching strengths. This flexibility allows you to create a schedule that complements your other commitments while having control over your workload.
6. Diverse Client Base: Bright Heart works with a diverse client base include families, local authorities and schools, and can offer tutors day-time and after school hours, depending on your preferences.
7. Recognition and Career Progression: We recognise the outstanding efforts of our tutors through initiatives like the Tutor of the Month award, which celebrates excellence with a £150 prize. Additionally, we offer tiered tutor levels, allowing for progression based on experience, qualifications, and positive client feedback. We also reward tutors that meet our tuition standards and provide a minimum number of hours of tutoring with an incentive payment every 6 months.
8. Ethical and Professional Standards: As a member of The Tutors’ Association, Bright Heart upholds the highest standards in tutoring ethics, safeguarding, and professional conduct. You can trust that you’re joining a respected organisation with a strong reputation in the education sector, as evidenced by awards won by Bright Heart and its tutors.
9. Making a Lasting Impact: At Bright Heart, tutors often work with students who face unique challenges in traditional educational settings. By providing individualised attention and support, you’ll have the opportunity to make a significant and lasting impact on students’ educational journeys and self-confidence.
If you’re looking to make a difference while advancing your tutoring career within a supportive, student-focused framework, Bright Heart Education could be an ideal fit for you.
Tutors receive initial training on safeguarding and the Bright Heart Approach, as well as exclusive online training produced by Nasen to prepare them for meeting individual learning needs. Tutors are also offered an annual in-person training workshop held by Nasen, annual safeguarding refresher training through the Safeguarding Network, and access to CPD through TES Connect.
In addition, Bright Heart’s experienced education consultants – all qualified teachers – are on hand to support tutors with any tutoring questions, and our tutor team can support with administrative matters.
Tutors are carefully matched to students based on their qualifications, experience, and the specific needs of the student to ensure effective learning outcomes.
Tutors are self-employed, independent contractors who enter into a contract for services with Bright Heart. They are expected to deliver high-quality tuition and be fully prepared, based on a particular student’s specific needs. Tutors should be able to commit to providing students with ongoing support during an academic year to provide continuity. Should circumstances change, a tutor should give a minimum of 2 weeks’ notice before stopping tuition.
Bright Heart is committed to safeguarding and promoting the welfare of children and young people. Our Safer Recruitment Policy outlines the values, principles, and procedures we follow to ensure the recruitment of suitable tutors.
Tutors are expected to
These measures ensure a safe and supportive learning environment for students.
The recruitment process includes:
Prospective tutors must undergo:
These checks are conducted to ensure the safety and welfare of our students.
We provide:
This support ensures tutors are well-equipped to provide high-quality education while maintaining the safety and welfare of students.
No, tutors are self-employed and independent of Bright Heart. This means you’re responsible for managing your own taxes, insurance, and self-employment obligations.
You are free to work with other agencies or clients directly, as long as they are not clients of Bright Heart or connected to Bright Heart. If working with Bright Heart clients, tutoring should be arranged through Bright Heart.
Contact the Designated Safeguarding Lead, Carol Minkoulou, or one of the Deputy DSLs, Dr. Ryan Stevenson or Dr. Rosie Ingold. Use the safeguarding incident form to report any incidents confidentially.
Do not discuss safeguarding incidents with anyone outside the designated safeguarding team. Use the proper reporting form and do not email us to maintain confidentiality.
Tutors must have an Enhanced DBS check that is less than 12 months old unless they are registered for the DBS update service. You are responsible for obtaining and maintaining your DBS check and for joining the update service if applicable.
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