Our client team is your point of contact for all enquiries. They will support you through your whole tutoring journey.
The team works closely with the education team.
Matt has always had a passion for education and helping students shine. He holds a BA (Hons) in Music from Middlesex University, where he discovered his passion for teaching through a dedicated music education module. During this time, he also gained hands-on experience in schools, which sparked his appreciation for supporting young learners academically and creatively. This early experience shaped Matt’s commitment to creating personalised learning experiences that build confidence and inspire success.
With over five years of experience in education, Matt has worked closely with families to design tuition programmes that meet each student’s unique needs. Whether teaching online or in person, Matt is dedicated to making learning engaging, supportive, and tailored to each child based on their particular needs.
Matt joined Bright Heart Education because of its warm, nurturing approach to learning. He was drawn to the company’s ethos of compassion and dedication to student well-being. For him, there’s nothing more rewarding than helping children unlock their full potential in an inclusive and encouraging environment.
Outside of work, Matt enjoys reading, swimming, and playing his saxophone
Caoimhe (pronounced “Kweeva”) holds a BA Honours degree in Spanish and French from University College Cork and a Master of Arts degree in Musical Theatre Performance from Mountview Academy of Performing Arts in London.
Caoimhe has previously performed in various professional theatre productions in Ireland and the UK. She has also previously worked as a teaching assistant in various schools and nurseries in London, providing SEN support for students. She loves teaching and still teaches performing arts to students of all ages.
In addition to her teaching experience, Caoimhe has previously worked in an operations role within a large online tutoring company, ensuring that students and parents felt listened to and supported. She also has more recent office administrator experience. Caoimhe understands that there is no one-size-fits-all approach to tutoring and strives to provide a warm, positive, and supportive experience for Bright Heart’s clients.
Caoimhe is originally from Ireland and enjoys the outdoors, especially walking, exploring and finding new adventure activities with her husband.
Our education team is responsible for matching tutors for each provision, and for overseeing all tutoring.
The team works closely with our client team and the tutor team.
Carol is a highly qualified and experienced education professional. She has 17 years of teaching experience, including 8 years as a SEND Co-ordinator (SENDCO). She possesses a wealth of knowledge in Special Educational Needs and Disabilities (SEND), demonstrating a strong commitment to supporting students with diverse learning needs. Born and raised in France, Carol has lived in the UK for 33 years. Her linguistic proficiency extends to fluent English, French, Italian, Spanish and spoken Arabic, enhancing her ability to engage with a diverse range of learners and families at Bright Heart. Carol is Bright Heart’s Designated Safeguarding Lead.
Carol holds a BA in Bilingual Translation from Université de Paris 8, and a PGCE in Primary Education from Southbank University. She obtained Qualified Teacher Status in 2009. Carol holds the prestigious National Award for SEN Co-ordination from the University of Wolverhampton and the National Professional Qualification for Senior Leadership (NPQSL) from the Institute of Education with the National College for Teaching and Leadership. Additionally, she has earned a Postgraduate Diploma in Bilingual Translation from the University of Westminster.
Before her career in education, Carol worked as a freelance translator for the Royal Borough of Greenwich, leveraging her bilingual expertise. Her transition into education allowed her to combine her passion for language and teaching with her dedication to inclusive education.
Outside of her professional life, Carol enjoys spending time with her two pets, Blazer and Biscuit, taking long walks, and travelling. She is an avid music and theatre enthusiast who enjoys dancing and attending performances.
Rosie has a background in education. She has worked in teaching and pastoral roles in schools across the UK. Rosie is passionate about ensuring all young people are holistically supported to fulfil their potential.
Rosie holds a PhD in Geography, a MA in Landscape and Culture (with Distinction), and a BA (Hons) in Geography (1st class) from the University of Nottingham. She trained as a secondary school Geography teacher at UCL Institute of Education in 2014/15 and obtained Qualified Teacher Status in 2015. She has also worked as a mentor to teachers working towards Qualified Teacher Status at international schools.
Rosie joined Bright Heart in 2022, following a rewarding six-year teaching career in both the state and private sectors. Rosie draws on her wealth of educational experience to ensure that students receive high-quality tuition from well-matched tutors. She is committed to providing friendly, empathetic, professional support to clients and tutors. She is a keen runner and hill-walker.
Victoria graduated from Oxford Brookes University with a BSc honours degree in Psychology and Marketing. She then studied for a PGCE at the University of Hertfordshire, qualifying with distinction and gaining Qualified Teacher Status in 2013. Victoria worked as a primary school teacher for over 11 years. She was previously a head of year, subject lead, and mentored trainee teachers.
Victoria has worked in state and private schools and has a wealth of experience teaching children with special educational needs. Victoria ran her own tuition business for six years, working one to one with children from reception to year 7. Before teaching, Victoria worked in events and client relations for five years.
Victoria’s philosophy and understanding of how children learn best is based on valuing every child as an individual and creating a learning environment where all can flourish and reach their true potential. Victoria draws on her wealth of educational experience to ensure students receive high-quality tuition from well-matched tutors. She is dedicated to offering friendly, empathetic, professional support to clients and tutors. Victoria has a dog called Biscuit, with whom she enjoys long walks.
Our tutor team is responsible for recruiting new tutors and managing tutors, tutor contracts and tutor compliance, including training and DBS checks.
The team works closely with our education team to help source tutors for provisions.
Geraldine graduated with a Bachelor of Arts from the Open University, studying English Literature and Child Psychology.
Before having her children, she worked as a teaching assistant at an all-boys secondary school in South West London. Working closely with children with special educational needs and providing nurturing support was a role that she immensely enjoyed.
In addition to her in-school experience, Geraldine has worked in the tutoring sector. Before joining Bright Heart, she supported the Director at another tutoring agency based in London.
Geraldine strives to provide an efficient and warm service to Bright Heart’s tutors and prospective tutors. She aims to deliver all tasks with a friendly, professional, positive approach. Geraldine has three school-aged children.
Shannon graduated in 2021 with a BSc Honors degree in Sociology (1st class) from the University of Portsmouth. Before this, she volunteered at multiple primary and secondary schools during her A-Level studies, working one-to-one with many children with varying needs to help complete work.
Following her degree, she worked in a secondary school where she focused on reintegrating children with SEN needs back into Physical Education, diversifying and adapting mainstream lessons to be inclusive of everyone.
Shannon joined Bright Heart with the vision to continue providing high quality tailored education to students of varying needs, focusing on the importance of tutor rapport and consistency. She is focused on helping recruit tutors who exude positivity and patience and supporting Bright Heart’s existing pool of tutors. Shannon is based in Manchester.
Shannon is a keen netball player and baking enthusiast in her spare time.
Harris has a passion for teaching, having tutored since the age of 16 when he mentored fellow GCSE students at his school. This experience led Harris to volunteer to teach disadvantaged students in South Africa, which built a good foundation for his tutoring and further developed his love of teaching. Harris became a Bright Heart maths tutor in 2018 and has had a very positive impact on his students. Harris won the award for Best Special Needs Tutor at the 2023 National Tutoring Awards, organised by The Tutors Association.
In addition to his tutoring, Harris works with Bright Heart on a part-time basis to help support its tutors. He draws on his wealth of tutoring experience to provide an excellent service to his fellow tutors and also helps with tutor recruitment. Harris holds a BSc in Mathematics (2:1) from Brunel University London.
Harris understands the competitiveness of a classroom can be daunting to an individual and has always encompassed Bright Heart’s person-centred approach. Harris has worked with many students with special educational needs, including dyslexia, dyspraxia, ADHD, anxiety, ASC, dyscalculia and health and emotional challenges.
Our leadership team works closely with our other teams to ensure that Bright Heart delivers high-quality tuition safely.
Ryan has taught GCSE Maths and Science and A-Level Chemistry in London schools and Chemistry at university level. He has tutored in London for the last 10 years, including many students with special educational needs (SEN) such as dyslexia, dyspraxia, ADHD, anxiety, ASC, dyscalculia and health and emotional issues. He has delivered curriculums to home-schooled students and enjoys the unique perspectives and perceptions that each young mind may bring.
Ryan holds a PhD in Chemical Engineering from the University of Cape Town where he was also a tutor, with research carried out at Cambridge University and the University of Manchester. Further Post-doctoral studies were conducted at Cambridge University. During a period of investment banking in Amsterdam, Ryan earned a BSc in Politics and International Relations from the London School of Economics.
Ryan draws on this broad tutoring experience to screen tutors and ensure they embody the Bright Heart Approach. He uses his expertise to ensure that clients receive well-matched tutors and that tuition is effective. He continues to pursue his passion for education through providing selective tutoring at Bright Heart. Ryan has attended training courses provided by nasen and is a member of the Tutors’ Association. He has been a volunteer therapist at the London charity, Body and Soul, for the past 10 years and has worked on a large project to connect students with nature.
Simon has a background in private equity with significant experience providing growth capital and strategic advice to small and mid-size companies. He has board-level experience focused on strategy, corporate development and financial oversight. Simon has experience tutoring university under-graduate students finance. He also ran a share investment game for 2 years encouraging secondary school students from a disadvantaged background to take an interest in the financial markets.
Simon is a CFA charterholder and chartered accountant who holds a Bachelor of Business Science in Finance (1st class) and a B Com Honours in Accounting (1st class) from the University of Cape Town. Simon was recently awarded a
Simon draws on his commercial expertise to ensure that Bright Heart operates smoothly and is able to deliver the highest standards of service to its clients, students and tutors. He has attended training courses provided by nasen. Simon has a young daughter and son.