Working with students with autism

Private tutoring for special educational needs (SEN)

Autism is a spectrum condition. Here we look at some considerations when working with these students.                      

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Being aware of certain traits of students with ASC is helpful for tutoring. Here we provide some general tutoring tips.

Working with students with autism

Autism is a spectrum condition, meaning that no two students are the same. However, there are some general tips for parents and tutors to be aware of when working with students with autism.

5 tips for working with students on the autism spectrum

1. Establish a routine and communicate any changes in advance

Ensuring that a child with autism is well prepared is important for parents and tutors. This includes explaining what to expect in a first tutoring session and what to do if an unexpected change occurs. For example, having insight into how the lesson will be structured so your child / student is fully informed is key. Meeting their tutor before formal lessons begin, through a no pressure trial / getting to know you session is very beneficial. Being prepared and knowing whom to expect can be calming for a student with autism. This is also a great way for the tutor to meet their student and get a sense of requirements and needs.

Planning and sticking to a routine is important and can be the difference between a successful or chaotic experience. If you are going to introduce a test or a new way of working, always mention this in advance. Any changes to tutoring schedules should also be communicated in good time.

Private tutoring for special educational needs (SEN)
Structure and routine is important to minimise anxiety for students with ASC

2. Communicate using clear and simple language

Students with autism spectrum condition (ASC) find different aspects of communication and language more challenging. Avoid using sarcasm and idioms as they may take you literally and misunderstand your meaning. Some students will be unable to listen to people speaking for lengthy periods. They will require visuals and gestures to support their understanding or appropriate pauses to allow for processing time. If you have a student that requires visuals, they will need them for all aspects of written and spoken language i.e. their timetable, labels on folders, instructions and lists.

Use your student or child’s name before you address them so they understand you are speaking to them. Do not assume a student has understood you. Ensure you ‘check in’ with that student periodically. Use phrases that require them to repeat back what they have to do or answer direct questions about the topic to check if they have understood it. Be sure to moderate the directness of questions so that they are not always setup with a binary outcome e.g. correct or incorrect. For some students, experiencing failure can evoke intensely negative emotions.

If the student is sensitive to eye contact, start this off gently and do not insist this is reciprocated. Once familiarity increases then look to increase eye contact. Eye contact can be particularly challenging for some students on the spectrum, so a lack of this contact should not be taken personally. However, one-to-one tuition sessions can be hugely advantageous to increasing this aspect of communication.

Puzzles, word searches and ticking off items from their to-do list can be incredibly encouraging, relaxing and soothing for the child.

Even small differences can be detrimental to their learning; so maintain a sense of calm, explore repetitive teachings and begin with engaging communication. You’ll typically find this approach more constructive for the student.

3. Avoid over-stimulation

Students with ASC can become over-stimulated by things that have little impact on students without ASC. This can become overwhelming and means they are unable to learn at the times you want them to. Flexibility from parents and tutors can be invaluable.

Giving the child time means they are not sensing any chaotic rushing. Think carefully about the environment you will be tutoring the child in and where the student will sit. Over stimulation can come from bright lights, traffic noise, a loud ticking clock, a dog barking, a chair made of a particular material or someone’s perfume or aftershave.

If your student can communicate effectively, ask them if where they are sitting works for them. If they are unable to tell you, speak to their parents for insight.

4. Be patient and understanding with social skills and behaviour

Some students with ASC may appear to engage in low-level disruptive behaviour. A student may be humming, tapping, rocking or flapping. This behaviour is called stimming and helps to reduce anxiety. It may be that a student engages in this behaviour in order to help them concentrate. A student may appear abrupt, to lack tact or seem rude when speaking. This is often unintentional and reflects a student’s inability to recognise ‘social norms’ when having a conversation or passing comment. Giving very clear and literal instructions and tasks to do when working together will make it easier.

Some parent intervention may be required; tutors are familiar with this and it can be beneficial for both parties.

5. Follow a person-centered approach

Every student with ASC is different and will face different challenges just like students without ASC. Try not to make assumptions about your students. Observe your student for signs of anxiety and support them in reducing that. Ask the student what works for them. Speak to their parents for insight into what will help them to learn.

Always remain calm and remember your student may not intentionally be being rude so do not take such behaviour personally. Use these opportunities to teach and reiterate conversation skills. No student can learn whilst their anxiety levels are high. Reduce anxiety before attempting to teach.

Receiving one-to-one tuition can be incredibly beneficial for children with autism. Learning solely at school can be tricky with so many children in a class demanding the teacher’s attention, so having this focused time can really help these students with their studies as well as social and emotional skills. For parents peace of mind, think carefully about who you are choosing as your child’s tutor. It is important that both your child and the tutor are able to engage and work together in each session. This is rewarding for both and can make the student (and tutor) feel at ease in subsequent sessions.

It is through parents and tutors working together that the child will get the stability and secure environment to be taught effectively.

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7 ways to cope with your child’s sensory processing challenges

child with sensory processing challenges

Some children have trouble processing the information they take in through their five senses.            

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Sensory processing challenges present in different ways. Here we offer 7 tips to make it easier for you and your child.

7 ways to cope with your child's sensory processing challenges

Some children have trouble processing the information they take in through their five senses. Things like too much noise, crowds and even “scratchy” clothes can cause them to become anxious, uncomfortable, overwhelmed or even aggressive. That can lead to actions that leave you mystified as a parent. Here are seven tips to help you cope.

child with sensory processing challenges

1. Understand the difference between 'mountains' and 'molehills'

As is the case with all children, not every misdemeanour by a child with sensory processing challenges ought to be punished. There are times when their actions merely stem from a need to experience something in their environment the only way they know how. For example, spitting their food out or playing with it at the table is often the best way for them to make sense of new tastes and textures. This should be treated as a proverbial molehill. Throwing a plate at someone, however, because they don’t like their food is more of a mountain and requires action on your part as the parent. The key worth bearing in mind is that if their behaviour can hurt themselves or someone else, it is recommended that you intervene. If not, rather help them work through the situation and always try to provide them with a variety of options.

2. Encourage play in a variety of sensory bins at least 5-6 times per week

Encouraging your child’s regular exposure to a variety of sensory experiences can assist him or her in overcoming or better managing their challenges. This can be done at home or under the guidance of an occupational therapist, for example, who specialises in assisting children with sensory processing difficulties.

3. Acknowledge to your child and yourself that when they experience sensory challenges, they are not simply being difficult

Acknowledge that this is a real thing that is causing them real pain or discomfort. When you do, it will give you more patience and empathy and create more ease for your child, knowing that they are accepted despite the difficulties that they feel and express

4. Yoga, breathing and meditation

Using these tools in educational settings is becoming more mainstream and with good reason.  Moving slowly through a yoga sequence can provide calming stimulation to the vestibular system, the proprioceptive system, and the tactile system, improving self-regulation for a child with sensory processing challenges. Meditation helps calm the sympathetic nervous system (fight or flight) while activating the parasympathetic nervous system (resting and digesting).

5. When dealing with aggression related to sensory processing challenges, remember it’s not because of bad parenting

It’s not your fault. The most important thing you can do is have a team of people to help, from a trusted family doctor, to an occupational therapist that you trust. Believe that it gets better. Remind yourself how much you absolutely love your child and pick yourself up to fight another day, because your child desperately needs you to.

6. Create a chill-out zone for emotional times

Keep this space calm, clutter-free, quiet and dim. Some children might favour a bottom bunk, the corner of a closet, even under a desk or table. You could even use a child-sized tent or teepee for younger children. Items you may wish to include in this calming zone include: favourite books, noise-cancelling headphones, sensory toys, a beanbag chair and/or weighted blanket. The most important factor to note here is that the chill-out zone must remain a place of refuge for your child, not a place of punishment.

7. Create as much consistency and predictability in their daily routine as possible.

Look for patterns. Use check-lists for your child as a visual cue to create routine and give them a sense of knowing what to expect. Certain times of day are often more challenging than others. Break down a situation or routine (for example a homework plan) into simple tasks on a whiteboard. This can help prevent your child from becoming overwhelmed.

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Is your child ready for their GCSE exams?

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Good planning and structure can reduce exam anxiety with GCSEs fast approaching.                                                          

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Bright Heart

Preparing for GCSE exams need not be an anxious time with appropriate planning and structure.

Is your child ready for their GCSE exams?

It can be scary how quickly the year flies by, with the days already feeling longer as we approach summer.

 

For many children, GCSE exams are fast approaching. With only a few months to go before exams start in May, it is important that students have a revision plan in place. Asking for help is not a sign of weakness. Instead, helping your child find the tools to become self-sufficient in their learning is a sensible approach.

exam revision
While GCSE revision can appear daunting, it can be more easily achieved with a structured plan.

At Bright Heart, our experienced and trained tutors can design bespoke plans to give your child all the necessary tools to create structured study timetables and adopt a good work ethic. Our more nurturing approach to tuition is also sensitive to their emotional well-being.

Our tutors cover a variety of subjects (in addition to English, Maths and Science) for many different students; ranging from students in school just looking for a little help and encouragement, to children who are homeschooled or who have special educational needs (SEN). With one-to-one tuition beneficial to students of all abilities, we can help your child realise their potential. Year 11 students who receive this level of personalised tuition tend to perform better in class and also retain more information.

teenager prepared for GCSE exams
Revision is a work habit that can be learned and which eases anxiety.

GCSEs can be an anxious time for students and parents alike. An integral part of our heart-based tuition involves preparing our students emotionally for facing exams. This can be a hugely stressful time for 15 and 16-year-olds. Bright Heart’s nurturing approach helps to build confidence and self-esteem so our pupils can tackle the exams with reduced levels of stress. Our blend of structured planning, tailored tuition and self-development through embodying a holistic approach provides our students the tools needed to achieve longer-term success.

Your child can benefit from your encouragement and understanding as well as the support of a patient tutor at this often anxious time.

“Education is the most powerful weapon which you can use to change the world” – Nelson Mandela

Get in touch to discuss how Bright Heart’s unique heart-based approach can help your child with their GCSE preparation.

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In-person nasen training workshop

In person training with nasen

In this article, we provide some insight about our recently held nasen in-person training event.                  

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Bright Heart

We discuss our recently held in-person training event, which was presented by nasen.

Our training relationship with nasen

A lack of tutor training was a key shortcoming observed by Ryan in working with various tutoring agencies before launching Bright Heart. This was especially concerning when working with students with learning challenges. In launching Bright Heart, we were determined to put this right.

We approached nasen (National Association of Special Educational Needs) to help provide training to our tutors, due to its stellar reputation over >25 years supporting SEN (special educational needs) practitioners with training and resources. 

Nasen produced a training course exclusively for Bright Heart, comprising 4 webcasts (see here for topics) and a detailed written test. The aim of the course was to ensure that our tutors are adequately prepared to meet the individual learning needs of our students.

We recently complimented the online training course with an in-person training workshop facilitated by Michael Surr, nasen’s educational development officer.

 

In-person training workshop

Nasen in-person training
nasen's Michael Surr illustrating his point

We held our tutor in-person training workshop at a Wimbledon hotel on Saturday 28 September. Following an early start, tutors were welcomed on arrival with tea and coffee, before an opening address by Simon.

Michael then proceeded to engage the tutors with a very entertaining and interactive session during the rest of the morning, with the aims being to:

The session included tutors taking part in a number of interesting group exercises and sharing their own tutoring experiences with the group. 

We also watched a very interesting video on the adolescent brain by Dr Andrew Curran, a neurobiologist. This helped to illustrate the science behind the Bright Heart Approach and what makes it so effective for our students.  He explained how the teenage years are characterised by excess dopamine levels (relative to serotonin) and how providing emotional support can help the brain to function optimally (by optimising the levels of dopamine produced). This is because the limbic emotional brain is responsible for 93% of dopamine secretion. Or to put it simply, “if you have someone’s heart, their minds will come with”.

Ryan then concluded the session by emphasising Bright Heart’s vision and the importance of implementing the Bright Heart Approach. He also acknowledged the tutors for their invaluable contributions in successfully putting this into practice.

Tutors then enjoyed a light lunch where they were able to spend time getting to know each other and sharing ideas on how best to implement some of the strategies covered during the morning.

Some tutors then joined Simon and Ryan for a well-earned afternoon beverage at a nearby pub.

The feedback from tutors was all very positive, with everyone thoroughly enjoying the hands-on activities and getting to meet and learn from their peers.

Find a well-trained tutor to help your child

Bright Heart’s tutors are all required to complete online training and encouraged to compliment this by actively participating in periodic in-person training workshops and other events.

Please get in touch to talk to us about how one of our well-trained, caring tutors could be perfect for your child!


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5 benefits to homeschooling your child

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In this post we look at some of the many benefits of homeschooling, especially when considering a private tutor.

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Bright Heart

In this post we look at some of the many benefits of homeschooling, particularly when complemented by a carefully trained and matched tutor

5 Benefits to Homeschooling your Child

homeschooling a girl

The new school year is upon us and you may be considering homeschooling for your child. Perhaps you have a child with special educational needs (SEN) who is not getting the support at school they need? While traditional schooling has definite merit and homeschooling does present certain challenges, in this blog, we consider some of the many benefits of homeschooling (especially when complemented by a carefully selected home tutor). 

 

1. Less Distraction

In a classroom environment, it may sometimes be difficult to ignore the distractions that occur from the visual, noise and movement stimulation of sharing a room with two dozen or more other students. This might impact on your child’s ability to concentrate and process or absorb information. Compared with the focus that a homeschooling setting brings, along with the added benefit of a private tutor and you can understand why it may be more conducive to learning effectively. This is particularly important for learners with certain special educational needs. 

2. Tailored Learning Pace

Every child develops and learns at his or her own unique pace. Some require more time to solidify certain skills or concepts than others. Often a classroom environment is catering to the needs of  the whole rather than of the individual; the group is expected to cover a certain amount of work within a given curriculum during a specific time frame and this takes precedence over individual needs. This is despite the best intentions from the most caring of educators. Students with special educational needs will especially benefit more from an environment in which they can learn at their own pace. 

3. Freedom to Ask More Questions

Students sometimes hold back or refrain from asking questions in a group setting for fear of losing face or embarrassing themselves in front of their peers. Homeschoolers are given the freedom to ask (and keep asking!) until they understand. A private tutor or parent is much less likely to say, “That is off topic,” or “That is not what we are learning about today,” compared to a busy teacher.

4. One-to-one Attention

With an individual tutor or parent, sitting in a quiet room, with not much else to focus on besides the work they are doing, it can be easier for a student to process what they are learning. Tutors get to know your child’s individual learning style and can adapt teaching methods accordingly. They act as your child’s own private teacher. In this setting, your child receives an individualised learning experience that he or she won’t always get in a classroom. Tutors can customise the lessons and activities specifically for your child. This is also possible for when tutors provide online tuition for homeschooled children.

5. Improved Work and Study Habits

Besides helping to foster an improved attitude towards learning and helping your child prepare better for tests and examinations, students in the homeschool environment can also learn work and study habits that will stand them in good stead for life. These skills can help prepare your child to successfully achieve his or her goals both in and outside of their educational environment. Your child can gain the ability to do school work on his or her own, without your help and can realize his or her own personal growth as they take more responsibility for their studies. This in turn provides a monumental sense of achievement and increased self-esteem. 

How Can Tutoring Help?

Perhaps you are already homeschooling your child and are simply weighing up the benefits of tutoring to get more out of homeschooling? 

Enlisting the help of a carefully matched and trained tutor, who understands your child’s unique needs and learning style, can enhance some of the homeschooling advantages discussed above.

If you’d like to explore the benefits of tutoring for your homeschooled Child, take advantage of an obligation-free consultation with one of our directors, who can assist in guiding you towards the ideal match for your child in terms of personality as well as educational needs. Experience the Bright Heart Approach today!


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A new ethos for tutoring students with SEND

nasen Connect September 2019

Dr Stevenson considers how tutoring can evolve and the opportunity this presents -published in nasen Connect magazine Sep 19.               

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Bright Heart

Director Dr Ryan Stevenson considers how tutoring can evolve and the opportunity that it presents in this contribution to nasen Connect magazine (Sept. 2019)

Bright Heart director, Dr Ryan Stevenson relates his story of working with SEND students and the valuable opportunity that tutoring presents. He argues a new approach is needed.  This article was published in the nasen Connect September 2019 edition.

nasen Connect September 2019
nasen Connect is distributed to schools, SENCos and parents across England

A new ethos for tutoring students with SEND

Being a billion-pound industry, there are a multitude of tutoring agencies and private tutors in the UK. In addition, there are multiple combinations of subjects and exam boards to specialise in and tutors are varied in their nationalities, ages and eccentricities. This was the sub-culture I awakened to in 2012 when becoming a maths and science tutor in London.

After approaching several agencies, I soon began working and familiarising myself with the lingo of the curriculums and student levels. It was clear to me from the beginning that tutors can play an important role for families and schools in delivering education.

In those early days, I was matched with students needing tutoring in science or maths, but I would often find that students also presented with additional learning challenges. This experience was initially quite difficult for me as I came to grips with different ways of learning, the learning environment, the different SEN labels and student behaviour which often left me feeling the need to walk on eggshells.

The objectives for tutoring were most often expressed as simply improving grades. Preparation and training were not high on the agenda and little regard was given to the tuition process, other than ensuring the tutor had the required subject knowledge.

This simplification was an eye-opener. It is premature to launch into rigorous academic work when the student is not yet at ease in the learning environment; studies highlight the lack of retention when the mind is in a stressed state. In fact, a negative relationship with learning can be exacerbated if a student is feeling pushed or cornered into working by a tutor who does not first establish some rapport with them or who does not consider their specific needs.

Observing and learning from student interaction

With increasing referrals of students with SEND, I carefully reflected on what made for effective tuition. I found building rapport and trust with the student and being aware of the learning ‘space’ to be very important. This space is beneficial when tutors are aware of the student’s specific needs and know how to work with them, but also by tutors being calm, receptive and expressing warmth. Psychologist Carl Rogers describes this as ‘positive unconditional regard’, which he noticed made a significant impact on patients’ improvement rates.

Once rapport and trust has been developed, the student is often willing to work more diligently. In positively affirming the unique presence of the student, there is also an increase in their self-esteem and self-worth. All of this leads to greater confidence and a ‘flowering’ of the whole individual. This development is particularly apt for students with SEND who may have lower self-esteem. These positive changes help to promote academic progress and a more stable individual.

Moving away from traditional ideas about tutoring and solely being a subject expert, it is important to give attention to the ‘softer’ factors which make the above process possible. It is suggested therefore, to parents and schools, to look for the following qualities in a tutor:

This approach aligns well with the SEND Code of Practice (2015) where person- centred working is central. Sometimes, however, what is most crucial is the mindset of the tutor. It is important that they have the intention of creating a safe space for the student from the beginning and are mindful of the role played by his or her own emotions.

Meeting the challenge and implementation of ethos

Seven years later and now the co- founder of a tutoring agency of my own, we have looked to implement a more personal tutoring approach to ensure effective tuition for students with SEND. In addition to providing tutors with detailed guidance on our tutoring ethos, we’ve met this challenge by selecting high quality, experienced tutors who exhibit empathy and understanding, while also preparing them with respect to the SEND landscape. Specially commissioned training videos have been provided for tutors which cover the current context of SEND, the four broad areas of need, person-centred working and specific needs and strategies. Face to face training has also been planned. While not a substitute for direct experience, this knowledge base allows tutors to gain an immediate context and a selection of useful tools. We also ensure we gather as much information as possible regarding each student’s learning preferences. This is something schools and parents can be aware of to enhance the tuition experience.

Tutoring, as outlined here, is not merely the transfer of knowledge to meet a specific educational target. It is a golden opportunity to engage with the child in a way that can further their whole development and one to which I hope I have brought some attention. With this intention, much can be accomplished.

Contact us

If you feel the above article rings true for you then please get in touch and we can see how we can help.


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Dyslexia – another word for ‘a different way to learn’

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We look at the definition of dyslexia, the myths surrounding it and how to work with dyslexic students.         

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Bright Heart

In this post we look at what is dyslexia, the myths surrounding it and how best to adapt tutoring to the student’s way of thinking

Dyslexia – another word for ‘a different way to learn’

If your child has been diagnosed with dyslexia or if you suspect that he or she may be dyslexic this is not cause for despair.  

While it does present a unique set of challenges when it comes to learning, it is important to remember that some of the world’s most creative and highly successful entrepreneurs are dyslexic and that it is not a learning difficulty which has held them back. 

A few of these (who also happen to be outspoken on the subject) include the likes of Sir Richard Branson, Orlando Bloom, Jim Carrey, Whoopi Goldberg and Keira Knightley. Even famous scholars such as Albert Einstein and Leonardo Da Vinci were thought to have been dyslexic.

So what exactly is dyslexia?

Dyslexia can be defined in the following way:

“Dyslexia is a learning difficulty (or difference) that primarily affects the skills involved in accurate and fluent word reading and spelling.

* (Sir Jim Rose Identifying and teaching children with dyslexia and literacy difficulties 2009).

In simple terms, your child may exhibit signs such as these:

It is also good to check if there is a family history of dyslexia.

The British Dyslexia Association (BDA) Management Board adopted Sir Jim Rose’s definition with the addition of a further paragraph:

 “In addition to these characteristics, the BDA acknowledges the visual processing difficulties that some individuals with dyslexia can experience, and points out that dyslexic readers can show a combination of abilities and difficulties that affect the learning process.  Some also have strengths in other areas, such as design, problem solving, creative skills, interactive skills and oral skills.”

This month on our digital media channels at Bright Heart Education we’ve spent some time taking a closer look at what dyslexia means for students with special educational needs and offering tips on how to better support them and you, their parents. There are often a lot of myths associated with being dyslexic. We aimed to bust a few of them that you might find interesting in the infographic below:

infographic on dyslexia

What can I do to make learning easier for my child?

Besides your unconditional support and loads of love and extra encouragement, one of the best ways to bolster your child’s learning journey with this particular challenge is to offer them additional assistance and increased levels of comfort through the help of a tutor. 

How can Bright Heart Education make a difference?

At Bright Heart Education, we focus first and foremost on a heart-based approach. This means that our tutors seek to build rapport with students and connect with them in a way that makes them feel heard, understood and supported. This creates an optimal environment in which learning can take place.

From an educational perspective specific to students with dyslexia, our tutors can reduce the amount of reading required by summarising or using diagrams and video footage if appropriate. Necessary reading can be simplified using bullet points instead of long paragraphs.

Material can also be made more readable using different colour font or colour to highlight and using bold instead of italics. The amount of writing required can be reduced and oral discussion may be favoured instead. Written work will usually be reviewed for content rather than accuracy. For younger students our tutors will assist with phonics.

Students with dyslexia can tire in the lesson due to additional processing. Our tutors are aware of this and will take breaks or alter the pace when necessary.

Tutors can look at spell-checking, but not where it ruins the flow of the lesson. They may also provide written notes. The tutor will aim to provide instructions verbally and provide clear structure for the student’s tasks and offer support with these tasks.

Should you wish to give your child the gift of the Bright Heart experience, get in touch for an obligation-free exploratory session and together you will feel the difference we make in our students’ lives on a daily basis.


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Using a tutor when homeschooling your child

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Homeschooling is becoming increasingly prevalent. We outline reasons to consider hiring a tutor to help.               

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Bright Heart

Homeschooling your child? Have you encountered some road-blocks to learning that require additional support?

Here are 4 reasons to consider hiring a tutor for your homeschooled child.

Using a tutor when homeschooling your child

Homeschooling is becoming increasingly popular. It is estimated* that ~58,000 students are currently being home schooled across England alone. This represents a 27% year-on-year increase.

ADCS Elective Home Education Survey 2018

Making the decision to home educate

There are many reasons why parents choose to home educate, particularly when tackling the challenges of special educational needs.

This can include their child’s comfort in the home environment if suffering from anxiety, practical reasons due to health and mobility challenges, behavioural issues in the school environment or recognising that their child is not getting the one-to-one attention they need for their unique style of learning. Homeschooling is also possible through online tutoring where written work can be shared or discussed dynamically. This can work well for those children who enjoy technology.

If you are unable to provide the intense, early intervention and support that your child needs, you may wish to consider hiring a tutor.  

4 reasons to hire a tutor for your homeschooled child

Home-schooled boy
Could your homeschooled child with special educational needs benefit from a tutor?

I'm homeschooling my child, should I use a tutoring agency?

Hiring a tutor through a tutoring agency generally provides numerous benefits. Find out more on our blog Should I Use a Tutoring Agency? 

At Bright Heart, we are always happy to discuss what is best for parents. We offer a free, no obligation in-person consultation. Feel free to get in touch with us today to discuss how we can best nurture your child’s educational progress, together.  


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Our nasen tutor training course

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In this article, we provide some insight from our nasen training course, produced exclusively for Bright Heart’s tutors.                  

SEN Agency co-founder

Simon McQueen

We explain why we asked nasen to help train our tutors, discuss the course and provide insight from our tutors’ test answers.

Why did we ask nasen to help train our tutors?

The lack of tutor training was a key shortcoming observed by Ryan in working with various tutoring agencies. This was especially concerning for tutors working with students with learning challenges. 

One of Bright Heart’s main goals is to improve the quality of tuition for students who would benefit most from a more nurturing approach. We approached nasen (National Association of Special Educational Needs) to help achieve this, due to its stellar reputation over >25 years supporting SEN practitioners with training and resources.

In meeting nasen’s education team, we were surprised to find that no other tutoring agency had met with them before. We therefore commissioned nasen to produce an online training course exclusively for Bright Heart before even hiring our first tutor

The training course comprises 4 webcasts (as shown below) and a detailed written test. The aim of the course is to ensure that our tutors are adequately prepared to meet the individual learning needs of our students.

Webcast 1: The Current Context of SEND

This provides a brief overview of the legislative context of SEND (special educational needs and disability) in England. It considers the key principles of the Code of Practice (2015), followed by the models of disability. The current definition of SEND is also discussed.

The current context of SEND

Webcast 2: The 4 broad areas of need

This covers the four main divisions of SEND according to student need, being:

The webcast also considers how support and provision works, discussing the graduated approach and general strategies to consider for students.

4 broad areas of SEND

Webcast 3: Person-centred working

This defines person-centred working and how it should inform all interaction with students. It also explains how it should be used in conjunction with the Bright Heart Approach. Our heart-based approach focuses on the whole student and building rapport with warmth, before addressing academic needs.

Person-centred working

Webcast 4: Specific needs and strategies

This webcast provides a good examination of some specific SEN, including dyslexia, autism and social, emotional and mental health needs. It explains how understanding a student’s needs and considering related strengths and appropriate strategies helps to improve tutoring. Lastly, it discusses general strategies of engagement to add to a tutor’s tools for effective tuition.

SEND tutoring strategies

The nasen training course test

Bright Heart’s tutors are required to pass a detailed written test covering the nasen training course. The test comprises 20 questions requiring careful consideration from tutors. The focus is on applying the course material to practical learning situations. A selection of the questions posed are:

Interesting insights provided by our tutors

Our tutors demonstrated their full understanding of the course material through their test answers. Reviewing these answers provided some interesting insights into their approach to tuition. Answers took into account the Bright Heart Approach, specific tools and guidance provided by the nasen training, as well as tutors’ own practical experience and other relevant training and qualifications.

A selection of helpful and insightful extracts from tutors’ answers to the questions above included:

Find a well-trained tutor to help your child

Bright Heart is pleased that its tutors have embraced their training and demonstrated their thorough understanding of it through their test answers. We plan to complement online training with in-person nasen training. Bright Heart’s directors have already received in-person training from nasen. We will write more about this in a future blog. 

Please get in touch to talk to us about how one of our well-trained, caring tutors could be perfect for your child!


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What is a DBS check? Does my tutor need a DBS?

what is a DBS check?

A DBS check is really a criminal records check. It is obtained from the Disclosure and Barring Service (DBS).                                                                                                                                  

SEN Agency co-founder

Simon McQueen

In this article, we explain what a DBS check is and consider the question of tutors and DBS certificates.

This is the third article in our series aimed at helping parents seeking tuition. It follows our blogs providing tips on finding a great tutor and tips for considering tutoring agencies.

What is a DBS check?

A DBS check is really a criminal records check. It is obtained from the Disclosure and Barring Service (DBS). This was previously the Criminal Records Bureau (CRB). The DBS issues a DBS certificate to an individual following a criminal records check. It shows certain convictions or cautions. It can also show if the person is unsuitable to work with children or adults, depending on the activity involved

Types of DBS checks

There are three main levels of checks:

Can an individual request a DBS check?

An individual can only request a basic DBS check and can do so for any purpose. An individual cannot request a standard or an enhanced DBS check. Instead, a potential employer will have to request one on an individual’s behalf. 

Can any employer carry out a DBS check or check the barred list?

A potential employer may only request a check allowed by legislation. In order to check one of the barred lists, the person must be carrying on a regulated activity. Regulated activity is work that a barred person must not do as defined by the Safeguarding Vulnerable Groups Act 2006. Regulated activity includes regular one-to-one tuition. This means a tutor’s enhanced DBS check can include a check of the children’s barred list.

How long should a DBS check take? Can I speed up the process?

Our service provider, uCheck, claims an average of 2 days to complete a DBS check. Our experience to date has been mixed, however. While certain checks have been quick, we have experienced some frustrating delays. This included a recent DBS check that took well over a month. This was clearly frustrating for both ourselves and the tutor prevented from tutoring.

uCheck advises an applicant experiencing hardship due to delays to contact the DBS directly on 03000 200 190. Tutors trying this have been told to wait for 60 days, unfortunately.

Should my tutor have a DBS certificate?

As tutors are working with your children, it is important that any tutor is in possession of a clean enhanced DBS certificate. This should include a check of the children’s barred list. Unfortunately, due to private individuals not being able to carry out these checks directly, many private tutors do not have a DBS certificate. This is the case regardless of whether or not they are listed on a private tutor directory website. 

A parent should carefully assess how well they know a tutor without a DBS certificate. Parents should ensure that a parent or responsible adult is always present in the home during tuition. Parents should still assess the background of the tutor for online tuition although the tutor is not physically present.

What does a DBS certificate look like?

Ryan has provided one of his enhanced DBS certificates as an example of the information it contains. Ryan obtained this for a charity providing services classed as a regulated activity to both adults and children. It therefore includes a check of both barred lists, although your tutor’s DBS certificate need not check the adult’s list.

Enhanced DBS check certificate for tutors
An example of an enhanced DBS certificate (confidential info redacted)

Bright Heart's approach to DBS checks and safeguarding

Bright Heart ensures its tutors have a clean and current enhanced DBS certificate, which includes a check of the children’s barred list. When required, we request these checks for our tutors. Tutors need to register for the DBS update service when they renew their certificates. This permits inspection at any time to ensure there have been no adverse changes. 

A DBS check is not foolproof, unfortunately. It only indicates if someone has been flagged at the time of the check. We don’t therefore simply rely on DBS checks. Further steps we take include:

Please get in touch to talk to one of our dedicated team to help find the perfect tutor for your child!


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